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refunds

You are not required to sign up to a long term contract. There are no establishment fees. If you choose to unsubscribe from the powertool you may do so at any time. You will be required to cancel your subscription by logging to thepowertool website and cancelling your subscription or write to admin@thepowertool.com.au. Your subscription will cease at the end of the month following the month in which you unsubscribe. We do not refund part-month subscriptions.

Cancellation of your subscription incurs a one month termination fee to allow you to finalise and archive your job data before your access is closed. If you choose to re-subscribe, your existing data may be made available, provided it has not been archived or deleted.

If your account falls into arrears for any reason, we will notify you immediately. If you fail to bring your account up to date you will be denied access to your data from the end of the month that your account falls into arrears. You will regain access to your data upon payment of your arrears. If you fail to make payment of your arrears within 2 months of falling into arrears your account will be closed.


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